Privacy Policy
At Panshul Technologies LLP, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, or interact with us in any way.
1. Information We Collect
We may collect the following types of personal and business information:
Contact Information: Name, email address, phone number, company name, job title.
Service-Related Data: Information related to your software license, training sessions, technical support, or queries.
Billing Information: Payment method, transaction history (collected securely via third-party gateways).
Website Usage Data: IP address, browser type, pages visited, time spent on the website, etc., via cookies and analytics tools.
2. How We Use Your Information
We use your data to:
Process and fulfill product purchases or service requests.
Respond to technical support and customer service queries.
Provide software updates, training materials, and relevant documentation.
Improve our website, services, and customer experience.
Communicate with you about promotions, events, webinars, and offers related to SOLIDWORKS and our other services (you may opt-out at any time).
3. Sharing Your Information
We do not sell or rent your personal data to third parties. However, we may share your information with:
Authorized partners, such as Dassault Systèmes, for licensing and technical support purposes.
Service providers who help us deliver our services (e.g., cloud hosting, email marketing).
Legal authorities when required by law, or to protect our rights and users’ safety.
4. Data Security
We implement appropriate administrative, technical, and physical safeguards to protect your data from unauthorized access, alteration, or disclosure. All sensitive data, including payment details, is securely processed using encrypted technologies.
5. Your Rights & Choices
You have the right to:
Request access, correction, or deletion of your personal data.
Withdraw consent for marketing communications at any time.
Request data portability (where applicable).
Lodge a complaint with a data protection authority.
To exercise your rights, email us at: info@panshul.co.in
6. Cookies & Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us analyze web traffic and provide tailored content. You can modify your browser settings to disable cookies, but this may affect certain features on our website.
7. Third-Party Links
Our website may include links to third-party sites (such as Dassault Systèmes or payment portals). We are not responsible for the privacy practices or content of these websites. We encourage you to review their privacy policies before providing any data.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Updates will be posted on this page with a revised effective date.
9. Contact Us
For any questions about this Privacy Policy or how we handle your personal information, please contact:
Panshul Technologies LLP
Email: info@panshul.co.in
Phone: 9004650477
Location: 002, Kunal, Vazira, Borivali West, Mumbai, Maharashtra 400091
